Refund policy
Thank you for shopping with Saachi Miraai. We value your trust and appreciate your support for our organic and eco-friendly products. Please read our Return & Refund Policy carefully.
Returns & Replacements
Returns or replacements are accepted only for unused products in the following cases:
- Product received is damaged during delivery.
- Product received is defective.
- Wrong product was delivered.
- Product is missing from the order.
Return or replacement requests must be raised within 15 days of delivery by contacting us via phone or email.
Wrong Product Received
If you receive the wrong product, we sincerely apologize for the inconvenience.
Please follow these steps:
- Contact us immediately using the contact details below.
- Share your order details.
- Provide clear photos of the incorrect product.
- Record a complete unboxing/opening video as proof.
Our team will verify your request and assist you with a replacement or refund as quickly as possible.
Damaged Product
If your product arrives damaged, please contact us immediately.
Please provide:
- Your order details.
- Clear photos of the damaged product.
- A complete unboxing/opening video.
Our team will verify the issue within 5–7 business days. If your claim is approved, the refund will be processed within 7–10 business days.
Contact Us
If you have any questions or concerns regarding this policy, please contact us:
Phone: +91 8076832132
Email: saachimiraai@gmail.com
Thank you for choosing Saachi Miraai. We appreciate your support and remain committed to providing high-quality products and excellent customer service.