Refund and Returns Policy
Return and Refund Policy
Thank you for shopping with Saachi Miraai. We value your trust and commitment to purchasing our organic and environmentally friendly products. Please review our return and refund policy carefully.
Returns or Refunds
Returns/replacements are accepted for unused products only in case of defects, damages during delivery, missing, policy or wrong products delivered. Return requests can be raised on the mail id or phone directly section within 15 days of delivery.
Wrong Product Received
In the rare instance that you receive the wrong product, we sincerely apologize for the inconvenience. Please follow the steps below to resolve the issue:
Contact us immediately via:
Phone: +91 8076832132
Email: saachimiraai@gmail.com
Provide your order details and a description (or photo & create a product opening video) of the incorrect product received.
Our team will verify the issue and assist you in resolving it promptly.
Damaged Product
If the product you received is damaged, please contact us immediately via:
Phone: +91 8076832132
Email: saachimiraai@gmail.com
Please include photos of the damaged product and create a product opening video along with your order details. Our team will verify the issue, and it may take 5-7 business days to resolve. If the Product is Damaged, then the refund will be issued in 7-10 days.
Contact Us
If you have any questions or concerns regarding this policy, feel free to reach out to us:
Phone: +91 8076832132
Email: saachimiraai@gmail.com
RED GRAPES COSMETIC
Thank you for understanding and supporting our mission to create a sustainable future.